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Combination Manager Resume

[NAME]
[FULL ADDRESS]


Objective: [Bakery Manager]
Summary of Skills:

Customer Service:

  • Achieved awards for excellent customer service, going above and beyond expectations with every customer
  • Maintained high standands of customer service, adopting the attitude of "the customer is always right" 
  • Utilized merchandising, customer service, sales focus and shrink control to increase sales from $18,000 weekly average to $22,000

Supervisory Skills:
  • Motivated employees to succeed by building strong teams and sharing accountability for the department, this led to winning almost 70% of the contests in the district
  • Organized time and maintained efficiency to run a clean shop and meet all deadlines
  • Dependable supervisor, maintained a record of no lost days in 6 years with a team that rarely called in sick 

Shrink Control:
  • Reduced shrink levels from 16% to 8% and maintained this low shrink percentage throughout the department 
  • Brought the gross profit up from 38.25% to 41.02% by reducing shrink, utilizing end caps, keeping high grossing items full on the tables and reducing items that did not sell
  • Able to recognize areas of improved efficiency to reduce shrink and save the company a minimum of $80,000 in shrinkage annually
  • Gave the customer the freshest possible product by organization and rotation for maximizing sales. 

Ordering/Inventory Management:
  • Developed ordering skills to keep inventory down while never running out of product 
  • Maintained no back stock, which required more frequent ordering and better tracking, 
  • Ordered high volume for ads and holidays, returned levels to normal when promotions were over 
  • Scheduled the proper employees when receiving loads to maximize rocation and code dating 
  • Prepared inventory throughout the department to insure proper counts which created a higher gross 
  • Knowledgeable in the use of Telzon gun in ordering and price scanning to prevent pricing errors 
  • Consistently had a record of no crrors during Weights and Measures audits

           Experience:

Fry's Food & Drug
Bakery Manager

Gai's Northwest Bakeries Bakery Supervisor
Maricopa Workforce
Connections

Phoenix, AZ
October 2005 to December 2010 
Seattle, WA
July 2001 to June 2005